Last Updated: December 15, 2024
Welcome to Beijing Jiujiujia Property Management Co., Ltd. These Terms of Service ("Terms") govern your use of the website located at bjjiujiujia.com (the "Website") and our mobile applications available on Google Play and App Store (the "Apps") (collectively, the "Services").
By accessing, browsing, or using our Website and Apps, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.
These Terms constitute a legally binding agreement between you ("you," "user," or "your") and Beijing Jiujiujia Property Management Co., Ltd. ("we," "us," "our," or "Company").
Beijing Jiujiujia Property Management Co., Ltd. provides comprehensive property management services including but not limited to:
Our mobile applications provide digital access to these services, including maintenance requests, payment processing, service scheduling, and resident communication.
IMPORTANT: You must be at least 13 years old to use our Services. If you are under 13 years of age, you are prohibited from creating an account, registering, or using our Services in any manner.
If we determine that a user is under 13 years of age, we will immediately terminate their account and delete their personal information in accordance with applicable laws, including COPPA (Children's Online Privacy Protection Act) for users in the United States.
By using our Services, you represent and warrant that you:
Parents or legal guardians of minors (individuals under 18 years of age) are responsible for supervising their children's use of our Services and ensuring compliance with these Terms.
To access certain features of our Services, you may need to create an account. When creating an account, you agree to:
You are solely responsible for maintaining the confidentiality of your account credentials. We reserve the right to suspend or terminate accounts that exhibit suspicious activity or violate these Terms.
We may terminate or suspend your account at any time, with or without notice, for any reason, including but not limited to:
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:
You are solely responsible for any content you submit, post, or display through our Services. You represent that you own or have the necessary rights to such content and that it does not violate any third-party rights or applicable laws.
All content, features, functionality, and materials on our Website and Apps, including but not limited to:
are owned by or licensed to Beijing Jiujiujia Property Management Co., Ltd. and are protected by intellectual property laws including copyright, trademark, and patent laws.
You may not:
By submitting content through our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content for the purpose of providing and improving our Services.
Our mobile applications are available through Google Play and Apple App Store. By downloading our Apps, you agree to comply with:
We may release updates to our Apps with new features, security patches, or functionality improvements. By continuing to use our Apps, you consent to these updates. Some updates may be required to access certain features.
Our Apps may request certain device permissions including:
You can manage permissions through your device settings.
Our free applications may display advertisements from third-party ad networks including Google AdMob, Facebook Audience Network, Unity Ads, AppLovin, IronSource, Vungle, Chartboost, MoPub, Pangle, Start.io, AdColony, InMobi, Tapjoy, and other advertising platforms.
Advertisement types may include:
For information about advertising and your choices, please review our Privacy Policy.
Certain Services may require payment of fees. All fees are clearly communicated before you commit to a purchase. By purchasing Services, you agree to pay all applicable fees.
We accept various payment methods including credit cards, debit cards, and other payment platforms. All transactions are processed through secure payment gateways.
Recurring charges will be billed in accordance with your selected billing cycle. You authorize us to charge your designated payment method for all fees.
Refunds are subject to our refund policy. Generally, fees for services are non-refundable once rendered. Contact our customer service for refund requests.
We reserve the right to change prices for our Services. Price changes will be communicated with at least 30 days' notice and will not affect current billing periods.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
By using our Services, you consent to the collection and processing of your data as described in our Privacy Policy. This includes processing under various international privacy laws including GDPR, CCPA, PIPEDA, LGPD, PDPA, APPI, PIPL, and Australian Privacy laws.
Your information may be transferred to and processed in countries outside your country of residence, including China, where our servers are located. We ensure appropriate safeguards for international transfers as described in our Privacy Policy.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
We do not guarantee that:
Our Services may include links to third-party websites or content. We do not endorse or control third-party content and are not responsible for any third-party materials or websites.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BEIJING JIUJIUJIA PROPERTY MANAGEMENT CO., LTD. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
The above limitations do not apply to:
You agree to indemnify, defend, and hold harmless Beijing Jiujiujia Property Management Co., Ltd. and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:
We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice.
We do not guarantee continuous availability of our Services. Scheduled maintenance, updates, or unforeseen issues may cause temporary service interruptions.
We may add, remove, or modify features or functionality of our Services. We will endeavor to notify you of significant changes, but are not obligated to do so.
You may terminate your account at any time by:
We may terminate or suspend your access immediately, without prior notice, for any reason, including but not limited to:
Upon termination:
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.
Any disputes arising from or related to these Terms or our Services shall be resolved through:
For users in China, disputes shall be subject to the exclusive jurisdiction of the courts in Beijing, China.
For international users, disputes may be resolved through arbitration in accordance with international arbitration rules.
Notwithstanding the above, either party may seek injunctive relief in any court of competent jurisdiction to prevent irreparable harm pending the resolution of disputes.
You are responsible for complying with all applicable local laws in your jurisdiction regarding the use of our Services. Our Services may not be appropriate or available in all locations.
Our Services involve the transfer of data internationally, including to and from China. By using our Services, you consent to such transfers.
You agree to comply with all applicable export control laws and regulations. You represent that you are not located in any country or region subject to comprehensive sanctions.
Our Services may integrate with or allow access to third-party services including:
Your use of third-party services is subject to their respective terms of service and privacy policies. We are not responsible for third-party services or their practices.
Our Website may contain links to external websites. We do not endorse or assume responsibility for content on external websites.
We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to:
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Beijing Jiujiujia Property Management Co., Ltd. regarding your use of our Services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
We may assign these Terms or any rights under these Terms to any third party at any time. You may not assign these Terms without our prior written consent.
Section headings are for convenience only and shall not affect the interpretation of these Terms.
The following sections shall survive termination of these Terms: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and General Provisions.
We reserve the right to modify these Terms at any time. We will make reasonable efforts to provide notice of material changes.
We will notify you of changes by:
Your continued use of our Services after any modification constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our Services.
If you have any questions about these Terms of Service, please contact us:
Beijing Jiujiujia Property Management Co., Ltd.
Buildings 1 through 6 (including Building 1, Units 241, 242, and 243 on the 2nd floor)
No. 9 Kangbao Road, Miyun District
Beijing, China
Email: info@bjjiujiujia.com
VIP/Business: zhengxiuzhu@bjjiujiujia.com
Website: www.bjjiujiujia.com
We will endeavor to respond to your inquiries within 30 business days.
For users in the EU, nothing in these Terms limits any mandatory rights you may have under applicable EU law, including Directive 2011/83/EU on consumer rights.
If you are a California resident, you may be entitled to specific rights under California Civil Code Section 1789.3. To file a complaint, contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs.
Our Services come with guarantees that cannot be excluded under Australian Consumer Law. For major failures, you are entitled to a replacement or refund and compensation for other reasonably foreseeable loss or damage.
For UK users, these Terms do not affect your statutory rights as a consumer under applicable UK law.